Last updated: May 2025

1. Acceptance of Terms

By accessing or using the Zen Management website and services, you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our services.

2. Services

Zen Management provides digital solutions including customer management systems, workflow automation, website development, sales and lead management, integrations, and reporting services. We reserve the right to modify, suspend, or discontinue any service at any time.

3. Use of Services

You agree to use our services only for lawful purposes and in a manner that does not infringe the rights of others. You may not:

• Use our services for any unlawful or fraudulent purpose
• Attempt to gain unauthorized access to any part of our systems
• Transmit harmful, offensive, or disruptive content
• Reproduce or redistribute our proprietary materials without written permission

4. Intellectual Property

All content, branding, systems, workflows, and materials created by Zen Management remain the intellectual property of Zen Management unless otherwise agreed in writing.

5. Limitation of Liability

Zen Management shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability in any matter is limited to the fees paid for the specific service in question.

6. Third-Party Integrations

Our services may involve third-party platforms and tools. We are not responsible for the terms, privacy practices, or performance of third-party services.

7. Modifications to Terms

Zen Management reserves the right to update these Terms of Use at any time. Continued use of our services following any changes constitutes acceptance of the revised terms.

8. Governing Law

These terms are governed by the laws of the District of Columbia, United States, without regard to its conflict of law provisions.

9. Contact

For questions, contact us at [email protected].

Last updated: May 2025

1. Information We Collect

We collect information you provide directly, such as when you fill out a contact form, schedule a consultation, or communicate with us. This may include:

• Name, email address, and phone number
• Business name and industry
• Details about your operational needs
• Payment and billing information (processed securely via third-party providers)

2. How We Use Your Information

We use the information we collect to:

• Deliver and improve our services
• Respond to inquiries and consultation requests
• Send relevant business communications and updates
• Process payments and manage client relationships
• Analyze usage to improve our systems and offerings

3. Information Sharing

Zen Management does not sell or rent your personal information. We may share data with trusted third-party service providers under strict confidentiality agreements. We may also disclose information when required by law.

4. Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure.

5. Cookies & Tracking

Our website may use cookies and similar tracking technologies to improve user experience, analyze traffic, and support marketing efforts. You may disable cookies through your browser settings.

6. Your Rights

Depending on your location, you may have rights to access, correct, or request deletion of your personal data. To exercise these rights, contact us at [email protected].

7. International Operations

Zen Management operates from offices in Washington, DC and Kathmandu, Nepal. Data may be processed in either location. By using our services, you consent to such transfer in accordance with this policy.

8. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of our services constitutes acceptance of the revised policy.

9. Contact

For privacy-related questions, contact us at [email protected].